Urgent Care Video Visits for Kids
Monday–Friday: 7 a.m. to 10 p.m. ET Saturday–Sunday: 8 a.m. to 9 p.m. ET
Expert Urgent Care for Your Child
It's easy to get quality care from a °ÄÃÅÁùºÏ²Ê¿ª½±app's Health provider when you need it, even on holidays. Your child doesn't have to be a Nemours patient. Simply use the Nemours app on your smartphone, tablet or computer to have a secure video visit. A visit can cost as little as $0 depending on your insurance. Ask your insurance about coverage for telehealth.
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Hours and Eligibility
- Your child can see a provider any time Monday–Friday from 7 a.m. to 10 p.m. ET, and Saturdays andÌý Sundays from 8 a.m. to 9 p.m.ET.
- We care for all kids, from newborn to 18 years.
- Your child doesn’t have to be a Nemours patient.
For emergencies, call 911 or visit an emergency department.
You Can Schedule a Video Visit Too
If your child is a current patient, you may be able to schedule a video visit with their Nemours primary or specialty care provider. Call your provider’s office to set up an appointment.
![Mother holding infant looking at doctor on laptop during a telehealth visit Mother holding infant looking at doctor on laptop during a telehealth visit](/services/pediatric-online-doctor-visit/_jcr_content/root/container/container/two_panel_block_righ/col2/image.coreimg.jpeg/1686926853621/block-mother-child-telemedicine-laptop-j7346.jpeg)
Conditions We Treat
We treat many minor illnesses and injuries when your regular provider isn’t available. Turn to us for:
- Abdominal pain, change in stoolÌý
- Animal bites, burns, cuts
- Colds, flu, upper respiratory infectionsÌý
- Conjunctivitis (pink eye)
- CoughÌý
- Fever
- Headaches
- Infected wounds
- Mild allergic reactions
- Rashes, insect bites
- Vomiting, diarrhea, dehydrationÌý
If the online Nemours provider finds that your child needs a higher level of care, they’ll let you know. And they’ll tell you if you should see your child’s regular provider, urgent care or go the emergency department.
How It Works
![POV over woman's shoulder, holding her mobile reading the screen while sitting down Looking over woman's shoulder while she holds her mobile phone, reading the screen while sitting down](/services/pediatric-online-doctor-visit/_jcr_content/root/container/container/basicblock_83444930467999/image.coreimg.jpeg/1686926853621/block-woman-nemours-app-j7516.jpeg)
Step 1: Get Started
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- Create an account.
- Plan to use a device with a camera and microphone.
Step 2: Launch Your Visit in the Nemours App
- Choose Video Visit from the main menu.
- Choose Select a Provider, and pick an available Nemours provider.
- Pay securely.
- You and your child meet with the Nemours provider. You’ll share your child’s history and symptoms, and the provider will diagnose and treat your child. If your child is a Nemours patient, the provider can see their full medical record. If a prescription is needed, the provider will send it to your pharmacy.
Step 3: After Your Visit
- You’ll get a visit summary in the app.
- Your child’s regular primary care provider can get a summary too. If your child is a Nemours patient, we’ll add the summary to their medical record.